Warranty
MicroSeal of Atlanta™ (“MicroSeal Atlanta”) offers a Lifetime Service Warranty and a Limited Lifetime Product Warranty (referred to as this “Warranty”). This Warranty commences from the date of customer’s carpet, fabric or textile and/or furniture application and the conclusion of MicroSeal Atlanta’s cure period under normal and customary use, as described in this Warranty.
1. Excluded Events. This Warranty does not apply if any of the following occurs:
Abusive treatment of carpet, fabric or textile. For purposes of this exclusion, “abusive treatment” means,
a. Any treatment outside normal and customary wear and tear.
b. Stains from products such as iodine, bleach, ink and dye products.
c. Notwithstanding this exclusion, MicroSeal Atlanta will attempt to remove
any stains caused by the above-described products, but
cannot guarantee that it will successfully remove such stains.
d. Fire and/or stains or soiling caused by fire or flame.
e. Mildew and/or mold staining.
f. Any attempted cleaning or soil/stain correction by a person or entity other than those approved and recommended by MicroSreal Atlanta. For purposes of this Warranty, Sani-Bright Carpet Cleaning is the only approved and recommended carpet and/or soil/stain cleaner.
2. Dry Time and Cure Period. For purposes of this Warranty, the treated carpet and/or fabric or textile requires a minimum of a one (1) hour dry time before walking on carpet or handling fabric or textile. The cure period under this Warranty is a minimum of four (4) days.
3. Covered Events. Other than the excluded events described in paragraph 1, all other soiling/stains on the treated carpet, fabric or textile, including but not limited to sun fading, are covered hereunder.
4. Warranty Procedures. In order to activate this Warranty, each customer must follow the following procedures:
(a) Contact your MicroSeal Atlanta sales representative directly within twenty-four (24) hours following a spill or staining by either calling your MicroSeal Atlanta sales representative directly or calling the following number and requesting that your or another MicroSeal Atlanta sales representative contact you: 317-334-1910.
(b) Immediately blot up any spill with a dry cotton or paper towel. Do not use water on any fabric that has “dry clean only” instructions from the manufacturer. Follow contact instructions in (a) above. Be careful not to rub or push the spill further into the carpet, fabric or textile.
(c) If material is not “dry clean only,” place a moist, white towel on the stain or spill.
(d) If the furniture or textile cleaning under this Warranty is unsuccessful, MicroSeal Atlanta will refund the customer the full cost of the initial MicroSeal application.
(5) Warranty Parameters:
EXCEPT AS SPECIFIED IN THIS WARRANTY, ALL EXPRESS OR IMPLIED COVENANTS, CONDITIONS, REPRESENTATIONS OR WARRANTIES, INCLUDING ANY IMPLIED WARRANTY FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR CONDITIONS OF QUALITY AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW, ARE HEREBY DISCLAIMED. FURTHERMORE AND THE OBLIGATIONS OF MICROSEAL INDIANAPOLIS EXPRESSLY STATED IN THIS WARRANTY ARE IN LIEU OF ALL OTHER REPRESENTATIONS, WARRANTIES, COVENANTS OR CONDITIONS EXPRESSED OR IMPLIED.
